If you have any problems with your order please send us a message within 7 days of receiving your order to start the return/exchange process. Please include your order number, the item(s) you'd like to return, and the reason for the return. Due to the handmade nature of these items, some minor imperfections or inconsistencies may appear. Returns will not be granted in these cases. Buyers are responsible for return shipping costs. We don’t accept cancellations.
Shipping
All orders are shipped out within 3-5 business days through USPS. Romy Studio is not responsible for lost or stolen items that are marked as delivered.
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